Project AI LLC, doing business as FreeLegalAdvice.com (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our websites, products, and services (our “Services”).

Important Notice: FreeLegalAdvice.com provides general informational content only. Conversations with our AI system or with third-party attorneys displayed on the site are not confidential, not privileged, and do not create an attorney–client relationship. Information you submit through the Services may be published or displayed publicly for informational purposes, subject to our Terms of Use.

We strongly advise you not to include sensitive personal information (such as Social Security numbers, driver’s license numbers, financial account details, or medical records) in your questions or chat submissions. While we do not intentionally request such data, you may choose to provide it when interacting with attorneys or the AI bot. If you provide such information, we will treat it as sensitive personal information under this Privacy Policy. We do not publish or display sensitive identifiers when we make user content available for informational purposes.

Scope

This Privacy Policy applies only to information collected:

• Through our Services.
• In communications (email, chat, text, or other electronic messages) between you and our Services.

It does not apply to:

• Information collected offline or on other websites not linked to this Privacy Policy.
• Information collected by third parties (including advertising networks or other linked services).

The Personal Data That We Collect or Process

We may collect the following categories of personal information:

• Identifiers: Name, email address, username, phone number, IP address, and device identifiers.
• Account and Transaction Information: Subscription details, payment information, and purchase history.
• Demographics (optional): Age, gender, marital status, or other info you choose to provide.
• Location Information: General location such as country, state, or city.
• Device & Technical Data: Browser type, operating system, hardware identifiers, preferred language, settings, IP address, and usage activity.
• Content You Provide: Chat transcripts, reviews, uploads, or other communications. Note: These may be displayed publicly, except for sensitive identifiers as described above.
• Images, Voice, and Video: If you provide media content in connection with our Services.
• Sensitive Personal Information: We do not intentionally request government IDs or highly sensitive information. However, you may provide it during interactions with attorneys or our AI. If you do, we will protect it under this Policy and will not make it publicly available.

We may also collect aggregated or de-identified data for analytics and reporting.

How We Collect Your Personal and Other Data

• You Provide Information to Us: When you register, subscribe, purchase, communicate, or post content.
• Automatically Through Our Services: We collect information using cookies, web beacons, log files, and similar technologies. This may include browsing activity, clickstream data, session length, and usage patterns.
• From Business Partners and Service Providers: We may receive information from payment processors, analytics providers, marketing partners, or other service providers.

We may use automatic collection technologies to track your activity over time and across third-party websites for analytics and targeted advertising. You may opt out of this tracking by sending an email to privacy@freelegaladvice.com.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Services.
• Process subscriptions, purchases, and payments.
• Publish general informational content (excluding sensitive identifiers).
• Train and improve AI and machine learning models.
• Personalize your experience and deliver relevant content.
• Send updates, promotions, and service notices.
• Comply with law, protect rights, and prevent fraud.

Who We Disclose Your Information To

We may disclose personal information to:

• Affiliates, subsidiaries, and contractors who support our operations.
• Service providers (e.g., hosting, payment, analytics, marketing).
• Buyers or successors in case of merger, acquisition, or business transfer.
• Regulators or law enforcement when required by law.
• Third-Party Legal Service Partners (such as networks of independent attorneys) when you use features that connect you to them. These partners may use your information according to their own privacy policies.
• With your consent.

We may disclose aggregated or de-identified data without restriction.

Your Rights and Choices About Your Information

Depending on your location, you may have rights over your personal information, including:

• Access & Portability – Request details about the personal information we collected in the past 12 months.
• Correction – Request correction of inaccurate information.
• Deletion – Request deletion of your personal information, subject to exceptions.
• Opt-Out of Sale/Sharing – You may opt out of sale or sharing of your personal information for cross-context advertising by clicking “Do Not Sell or Share My Personal Information” or contacting privacy@freelegaladvice.com.
• Limit Use of Sensitive Personal Information – Restrict our use of sensitive information to necessary business purposes only.
• Non-Discrimination – We will not deny you services, charge you different prices, or provide different quality if you exercise your rights.
• Authorized Agents – You may designate an agent to submit requests on your behalf.

Verification Process: We will verify requests by matching the information you provide with our records or by requiring secure account access.

We also respect browser-based Global Privacy Control (GPC) signals where legally required.

California Privacy Disclosures

We collect or may collect the following categories of personal information:

• Identifiers such as name, email address, username, IP address, and device identifiers. We disclose this information to service providers (such as hosting and analytics) and affiliates to operate our Services. We do not sell this information.
• Account and Transaction Information such as payment card details, billing records, and subscription history. We disclose this information to our payment processors and billing providers to process transactions. We do not sell this information.
• Demographic Information (if voluntarily provided) such as age, gender, or marital status. We disclose this information to analytics providers for personalization and service improvement. We do not sell this information.
• Location Data such as general location (country, state, or city). We disclose this information to analytics providers for fraud prevention and service optimization. We do not sell this information.
• Device and Technical Information such as browser type, operating system, hardware identifiers, cookies, and usage data. We disclose this information to analytics and hosting providers. Some of this information may be shared with third parties for targeted advertising through cookies, but we do not otherwise sell this information.
• Content You Provide such as chat transcripts, reviews, or uploads. We may disclose this information publicly when we display Q&A content for informational purposes. These may be displayed publicly as part of general informational Q&A content.
• Images, Voice, and Video Content if you choose to provide it. We may disclose this to service providers (for hosting or moderation) but do not sell this information.
• Sensitive Personal Information such as payment card data. We disclose this information only to payment processors in order to complete transactions. We do not request Social Security numbers, government IDs, or medical records, but if you voluntarily provide such information, it will be processed securely and will not be published publicly. We do not sell or share this information.

We may also disclose de-identified or aggregated information without restriction.

Cookies and Tracking Technologies

We and third parties may use cookies, web beacons, pixels, and similar technologies to collect data. You may disable cookies in your browser, but some Services may not function properly. We may use tracking for analytics, service improvement, and advertising purposes.

How We Protect Your Personal Data

We implement commercially reasonable technical, physical, and administrative measures to safeguard your information. However, no system is 100% secure. Please be cautious when transmitting data online.

How We Retain Your Personal Data

We retain personal information only as long as reasonably necessary to provide Services, comply with obligations, resolve disputes, and prevent fraud. When retention is no longer necessary, we delete, destroy, or de-identify your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “last updated” date.

Contact Information

For questions, or to exercise your privacy rights, contact us at: privacy@freelegaladvice.com